Support & Help
How can we help?
FAQ
How do I subscribe to Pro?
In the app, go to Settings → Subscribe Pro to sign up for monthly or yearly billing, or buy lifetime membership (pay once, valid for as long as the app exists). Purchases are processed through the Apple App Store and are secure.
Will I keep Pro when I switch devices?
Pro is tied to your account. Go to Settings → Restore Purchase to reactivate it on a new device, and both your data and Pro benefits will sync.
How do I cancel auto-renewal?
Subscriptions are renewed by Apple. Cancel them under Settings → Your Apple ID → Subscriptions, or use the in-app subscription management option.
Is my content safe?
Your memory can only be read by an external assistant after you enable Access for my assistant and provide your one-time token; otherwise it stays completely private. Your data is protected by row-level security, and we never sell or share your content.
Contact us
Response time
We usually reply within one business day. For major or urgent issues, we prioritize same-day responses.